We received the initial submission from the broker for this contractor’s upcoming practice program renewal with a high level of urgency. We provided our initial indication within 4 hours of receiving the submission and turned around our quote within the same day.
Speed-to-quote allowed us to meet the urgency of this request while still prioritizing accuracy and the client’s needs in our deliverables to the broker. Efficiency in our review of the submission and follow-up back to the broker ensured seamless communication from submission to bind.
"Working with Shepherd has been a breath of fresh-air. Their operations and service is what the brokerage community seeks out in our carrier partners. They presented deliverables almost immediately after receiving subjectivities and were consistent with messaging throughout the whole marketing process."